Useful Information…


FœnX™ is a provider of custom designed Cycling and Tri gear, are based in Western Australia and have a highly skilled team of innovative designers who create these exciting and unique designs.
Our mission is to provide premium quality garments, individually designed artwork, superior service and products at as affordable a price as possible.

Sizing

The serious cyclist understands the need for cycling gear to hug the body and fit snugly in order to be more aerodynamic - when you are stood up and walking around in some gear such as skin suits or wind vests you should find the chest a little tighter than usual, but when you assume the riding position you find the fit is perfect and you don't have any fabric "bunching up" under your chin, which is exactly as it should be; the size charts we have here on our website are for a snug or race fit, if you require a looser fit please take this into consideration, check out our size charts here and if you have any queries about sizing email us.

We offer sizes from 2XS up to 6XL in the cycling tops, tees and polos and the jerseys and jackets come in Regular (r) and longer lengths Pro (p) - eg: if you buy a jersey make sure that it fits in the chest and then select the best length for your fit

Fit

For the recreational cyclist who isn't too worried about being so aerodynamic, a looser fit is often preferred, and so it might be that such riders will choose bigger sizes for that extra comfort; with that in mind, we have created our cycle jerseys and fleece jackets in 2 lengths - Regular(r), Long(p).

Longer length is a better fit for those cyclists who are taller and slim, also as we get older pockets are easier to get into

Shipping

We use couriers such as DHL, TNT and UPS, and so we can deliver goods to any country which they operate in - couriers cannot deliver to a PO Box so we need your street address when you place your order

Postage

Cost of shipping is calculated by PayPal - usually $10.00 for 1 or 2 garments to anywhere in the world - you can see how much the shipping will cost at time of placing your order (once you enter the PayPal Store), so you can confirm it before finalising payment.

Minimum Order - CycleWear Stores

We have NO minimum order requirement, so if you see a garment you like you can just order ONE - simply click on the image/design of your choice to see more info, and click again until you enter the shopping cart so you can select the garment of your choice in your size, and place your order

Customise Retail Garments - Add Your Logo

For only $30 per placement per Logo/Name you can personalise any one of our retail designs from the FoenX Shop with your Logo or Name.
In order to qualify for the "personalised retail design pricing" the design used must be "as-is", unchanged except for the addition of your Logo/Name, which means all the FœnX™ logos must remain and design changes are not included in the price, so we have to get it right first time So, if you want to create your own personalised retail design simply follow these steps:
Place Order
Place an order online using the shopping cart, and mention you want to personalise the garment in the PayPal® notes
Send Logo
Use the Contact Form to send us your VECTOR EPS logos or Name in text and specific instructions for placement so we can send you an invoice for the personalised artwork.
There are no design changes with personalised retail so we need your instructions to be clear so we can get it right first time and logo artwork needs to be sent as vector eps files so they are scaleable and hold the correct color information - if using a name with text, we need the color you want the text to be, pick from our Color Chart if you don't have a color chart, the actual size you want the text to be (in cm) on the garment and the exact placement of the text on the garment. When we have your artwork and instructions we send you an invoice, cleared payment in full for personalised retail orders is needed before the order can be processed
Sketch Prepared
Once the logo invoice is paid we create a sketch using your instructions for the garments from your order, and prepare the artwork for manufacture
Approval and Pay
On completion of the design you will be sent a private web link for your information - if at this stage you want to make any alterations there will be an additional charge of $30 each - if we don't hear from you within 24hrs we proceed to documentation with design as is,
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